i. What is the timeline for the EQX app launch?
The Alpha launch will be the first official launch for the EQX mobile app. Once the Alpha phase is launched we will be providing users access to the app on an ongoing basis. After ensuring the platform's stability and security in the Alpha Phase we will launch the Beta Phase and General Access subsequently.
ii. What features will be available in the Alpha and Beta phases?
To start in the Alpha phase users will be able to create an account and explore coin prices. As we progress through the Alpha Phase users will be able to send & receive crypto, and trade crypto-to-crypto once these features go live.
During the Beta phase users will potentially be able to refer others and earn trading commissions off of referrals, compare EQX’s ramp fees with other exchanges, join EQX’s exclusive membership with specific perks, and view real time financial metrics in our transparency hub.
iii. What platforms will the app support (iOS, Android, Web)?
The EQX app will be available on iOS and Android for the Alpha Launch. We currently plan to support Web once we launch General Access.
iv. Will the app be available globally, or are there geographic restrictions?
Serviceable Countries or Regions:
EQX cryptocurrency exchange services are available in the following countries and regions:
Andorra
Angola
Antigua and Barbuda
Argentina
Armenia
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belize
Benin
Bhutan
Botswana
Brazil
Brunei
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Chad
Chile
China
Colombia
Comoros
Costa Rica
Côte d’Ivoire
Djibouti
Dominica
Dominican Republic
East Timor (Timor-Leste)
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Eswatini
Eswatini (Swaziland)
Federated States of Micronesia
Fiji
Gabon
Georgia
Ghana
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
India
Indonesia
Israel
Jamaica
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Lesotho
Liberia
Madagascar
Malawi
Malaysia
Maldives
Marshall Islands
Mauritania
Mauritius
Mexico
Moldova
Monaco
Mongolia
Morocco
Mozambique
Namibia
Nauru
Nepal
New Zealand
Niger
Nigeria
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Qatar
Republic of the Congo
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Solomon Islands
South Africa
Sri Lanka
Suriname
Taiwan
Tajikistan
Tanzania
Thailand
The Gambia
Timor-Leste (East Timor)
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Uganda
United Arab Emirates
Uruguay
Vanuatu
Vatican City
Vietnam
Zambia
Restricted Countries or Regions
Users in countries or regions listed below will be fully restricted from accessing the app:
Afghanistan
Central African Republic
Cuba
Democratic Republic of Congo
Iran
Mali
Myanmar (Burma)
North Korea
Russia
Somalia
Sudan
Syria
Yemen
Limited Access Regions
Users in countries not listed above can explore the app but will not have access to cryptocurrency exchange services (trading, sending, or receiving crypto).
For further details, please refer to our Terms of Service.
v. Why is the launch being phased into Alpha and Beta instead of a full public release?
Phasing the launch into Alpha and Beta stages allows the team to ensure the platform is secure, stable, and optimized before a full public release. Direct feedback from Alpha and Beta users will help us refine features, improve user experience, and prioritize updates based on real user needs.
vi. When will the app have a full public launch?
As we continue working through the Alpha and Beta Phase we will announce the date of our public launch.
vii. Will there be an NDA for Alpha users, or can I share my experience publicly?
There is no NDA required to share your experiences. We encourage users to share their experiences with friends or on social media. Feel free to tag the EQX X account in any of your posts on X or share your experience in our EQX Telegram group and EQX Discord group.